Orders are shipped within 1-2 business days from when they are placed. Most deliveries occur within 2-4 days from the time of shipment. Therefore, orders are delivered within 2-4 business days. Unforeseen delays may occur due to couriers. For more in
Shipping has a cost of €6.90 for all destinations. With orders over €150, shipping is free. Before payment, you can choose the courier you prefer among DHL, Fedex and GLS. Choosing a courier may involve extra costs that will be displayed before payme
At checkout, we will show you the courier assigned for delivery based on your area. For an additional fee, you can choose your preferred courier from DHL, FedEx, and GLS.
It is not possible to request a specific delivery time. We suggest having your order delivered to an address where someone is available to receive the package.
Couriers do not have phones, therefore they cannot contact customers before making a delivery.
The courier is required to deliver the package to an individual who must sign the receipt upon delivery. If the recipient or their delegate is not present, the delivery cannot be completed. If the customer arranges independently with the courier to l
In this case, please report the problem to us as soon as possible. Sometimes, for organizational reasons, couriers mark a package as delivered and then deliver it the following day. If the package turns out to be lost or stolen, we will initiate an i
If you wish to modify an order that has not yet been shipped, please contact us promptly. Sometimes orders are shipped just a few hours after being placed.